Transformational Results
See how we've helped businesses turn retention into their most powerful growth engine
Client Success Stories
Hear directly from leaders who've transformed their businesses with our frameworks
"Working with The Change Hive helped us reduce churn by 40% in just 6 months."
"Their RetentionOS framework completely changed how we approach customer success."
"We doubled our customer lifetime value after implementing their strategies."
What Our Clients Say
Trusted by leaders across industries to deliver measurable retention results
The Change Hive's approach helped us identify retention leaks we didn't even know existed. Their frameworks are now core to our customer success playbook.
After implementing their recommendations, we saw an immediate 25% improvement in our renewal rates. The ROI was clear within the first quarter.
Their strategic guidance during our acquisition process helped us demonstrate the true value of our customer base. We closed at a 3x higher valuation.
Case Studies
Detailed examples of how we've helped clients solve retention challenges
Acme Corp
High churn (35% annually) despite quality product and strong initial adoption
5Rs Retention Framework with focus on Reward and Retain phases
Reduced churn to 12% within 9 months and increased LTV by 2.8x
ServiceBridge
Flat revenue growth despite high customer acquisition due to poor retention
RetentionOS implementation with new customer health dashboard
65% increase in retention revenue and 40% more referrals within 6 months
Recognized Excellence
Our work has been acknowledged by leading industry organizations and publications
- Top 10 Customer Success Consultant (2023)
- Best Retention Strategy Framework (2022)
- SaaS Industry Thought Leader Fellowship
- Featured in Forbes, Inc, and TechCrunch
Want Results Like These?
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