Measure your ROI in days, not years. 4.8★ across 70+ verified reviews
Turn retention into your growth engine — higher LTV, less churn, zero lead pressure.
Fix the leaks. Fast.
Build your Retention OS™ in just 30 days and start compounding LTV.
Your Retention Strategy, Done Right.
We build your full retention engine — from onboarding to upsell — with CRM-ready execution and ROI in days.
Pipeline. Feedback. Re-engagement.
Host strategic roundtables for prospects, clients, or churned accounts — fully done-for-you and proven to convert.
If you’re losing customers faster than you can replace them — I fix that.
I work with B2B SaaS, Fintech, and service platforms to stop retention leaks, expand revenue per account, and build a compounding growth engine that doesn’t rely on constant lead gen.
My frameworks — including the Retention OS™, 5Rs of Retention™, and Retention Roundtables™ — are trusted by VC-backed teams and enterprise scaleups across the UK, US, and Africa.
I’ve delivered retention-led growth for brands like JP Morgan, Avalara, and Barclays, and have been recognised as a YTILI Innovation Fellow, Top 100 UK SME, and Business Reporter contributor.
If you’re scaling — but it’s leaking — let’s fix that.
Let’s Get You Started…
We designed a streamlined, optimised business process model that helped our client outsourcing its Chinese Operations to strategic partners in a way that is scalable.
We helped our PayTech client obtain regulatory approvals quickly and efficiently. On receipt of the regulatory approvals, our client was able to implement their international…
Yemi supported our Crypto/FinTech project with an Impact Readiness Assessment. Her ability to manage complex delivery and drive client alignment made the difference. Highly recommend.
Yemi helped me clarify jumbled thoughts and leave with a plan. Best strategy call I’ve had.
Yemi is deeply knowledgeable in global finance and digital payments. Her energy is infectious. She jumped in, owned the project from day one, and delivered content perfectly aligned with participant expectations. Her clarity and thoughtful presentation style left a lasting impact.
Why rushing AI without structure erodes trust faster than it creates efficiency. “AI (Big Data) is like teenage sex — everyone talks about it, nobody
A $0 tactic that boosts renewals, referrals, reviews and revenue growth. How continuous education turns quiet clients into loyal advocates. Funny how churn never starts
Most churn doesn’t happen at the contract end date. It starts quietly, right after the onboarding call. And it’s not because your service isn’t good.
At The Change Hive, we believe in delivering holistic growth solutions. Our Full Stack Growth Consulting service goes beyond conventional approaches, examining every aspect of your business to identify untapped growth opportunities. We synergize innovation, data analysis, and strategic planning to ensure your business achieves sustainable success.
Startups are the economy’s lifeblood, and our Startup Growth Consultants are here to fuel our success. We offer companies important advice that enables them to negotiate the market’s complexity successfully and lay the groundwork for sustainable growth. Trust our expertise to unlock the full potential of your startup venture.
Our Business Growth Strategy Consultant UK leverages data analytics to develop strategies that resonate with your unique business needs. We craft growth blueprints that align with your vision, providing actionable insights that elevate your business to new heights. Let our strategies be the catalyst for your growth journey.
Every business is unique, and so should its growth strategy. Our Business Growth Planning Consultants UK collaborate closely with you to understand your aspirations, challenges, and opportunities. Together, we create bespoke growth plans, outlining clear steps to steer your business toward success.
Success lies in the details. Our astute Business Growth Analyst UK deepens into your data to extract valuable patterns and trends. With our expert analysis, you gain a profound understanding of your business performance, empowering you to make informed decisions that drive growth.
At The Change Hive, we are consultants and partners invested in your success. Together, let’s navigate the path to sustainable growth and witness your business flourish in the dynamic landscape.
Our PayTech/ FinTech client had recently completed Series D funding and was seeking to expand into the MENA market.
To do this – they needed to clarify & streamline their business process AND they also needed to clearly illustrate their business process to aid regulatory approval in the new markets.
Engaged the key stakeholders
Elicited & captured the current process
Mapped the current process
Identified opportunities for optimisation and process control gaps.
Developed a theoretical future state process model
Stimulated the future state process model to calculate costs, resources requirements and ensure all process control gaps had been handled.
Once approved, as part of our handover, we helped our client document the process and train relevant stakeholders
We helped our PayTech client obtain regulatory approvals quickly and efficiently.
On receipt of the regulatory approvals, our client was able to implement their international scale up programmes quicker using the process maps and documentation we created.
They were also able to make appropriate cost and resource plans to support the expansion.
Our Enterprise Software SaaS client had experienced significant growth in the US and EMEA regions – and was now seeking to expand into China.
Engaged the key stakeholders
Elicited & captured the current process
Mapped the current process
Identified opportunities for optimisation
Developed a theoretical future state process model
Once approved, we helped our client implement the model and scale into the Chinese market.
We designed a streamlined, optimised business process model that helped our client outsource its Chinese Operations to strategic partners in a way that is scalable.
Our PayTech/ FinTech client had recently completed Series D funding and was seeking to expand into the MENA market.
To do this – they needed to clarify & streamline their business process AND they also needed to clearly illustrate their business process to aid regulatory approval in the new markets.
Engaged the key stakeholders
Elicited & captured the current process
Mapped the current process
Identified opportunities for optimisation and process control gaps.
Developed a theoretical future state process model
Stimulated the future state process model to calculate costs, resources requirements and ensure all process control gaps had been handled.
Once approved, as part of our handover, we helped our client document the process and train relevant stakeholders
We helped our PayTech client obtain regulatory approvals quickly and efficiently.
On receipt of the regulatory approvals, our client was able to implement their international scale up programmes quicker using the process maps and documentation we created.
They were also able to make appropriate cost and resource plans to support the expansion.