New leads won't fix a leaky business.
Retention-Led Growth for B2B Service & SaaS Firms
The 5Rs Retention Framework
Our proven methodology to transform customer retention into growth
Recognize
Identify your most valuable customers and understand their needs
Reward
Create meaningful incentives that drive loyalty and advocacy
Retain
Implement systems to reduce churn and increase lifetime value
Trusted by Leading B2B Brands
Client Love Letters
Heartfelt words from those we've worked with
Yemi possesses an extraordinary gift for clarity. Her wisdom unfolds in concise, assured steps that illuminate the path forward.
"In just 20 minutes, I had 3 actionable tasks for analyzing my customer base. Yemi draws from deep experience with generosity of heart."
"Yemi is a very wise and kind individual. She challenged me to think from my customer's perspective."
"Working with Yemi was an exceptional experience. Her expertise in scaling and retention made a significant impact on my startup."
Yemi's preparation, energy, and professionalism made her a standout moderator. She coordinated with speakers, kept discussions engaging, and made sure everyone was at ease.
"Yemi helped me get unstuck and find clarity. Her ability to understand the core issue fast is unmatched."
Ready to join our family of satisfied clients?
Get StartedUpcoming Roundtable: Voice of the Customer
June 15, 2023 | Virtual
Join our next strategic conversation with current customers to strengthen loyalty, gather testimonials, and uncover upsell opportunities.
- Deepen customer relationships
- Capture authentic testimonials
- Identify growth opportunities
Ready to fix your leaky bucket?
Start with our free 5Rs Scorecard to identify your biggest retention opportunities.
Take the Scorecard Now